Area Business

Wells Fargo blog will inform customers about transition

JOURNAL STAFF AND WIRE REPORT

Published: January 6, 2009

CHARLOTTE -- To keep its expanded customer base informed about forthcoming changes, Wells Fargo & Co. launched a new blog on Friday, two days after officially buying Charlotte's Wachovia.

The first post is from Wells Fargo CEO John Stumpf. "We're one team, twice as strong and committed to make the ride as smooth as possible for everyone on the stagecoach," Stumpf wrote.

He and the other corporate bloggers -- three from Wells and one from Wachovia -- will post customer-related news as Wells decides how to merge the banks' operations. Customers can leave comments and questions on the blog, which is at http://blog.wellsfargo.com/wachovia/. Wells says it will try to respond whenever legal and regulatory restrictions allow.

The only notable change that is already in effect for Wells and Wachovia customers is that they can now use ATMs of both banks.